As floodwater and desperation engulfed New Orleans in the aftermath of Hurricane Katrina, the inept federal response was encapsulated in the now infamous remark from President George W. Bush to then-FEMA Director Michael Brown.
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"All the mayors and governors saw what happened at Katrina and they're not gonna let that happen," says David Paulison, who headed FEMA after Katrina and until 2009. He says that storm changed management procedures.
"Before we waited for the local community to become overwhelmed before the state stepped in, and waited for the state to become overwhelmed before the federal government stepped in," Paulison says,