Mr. Tom Hoare has served in positions of responsibility at the U.S. Department of Homeland Security (DHS) and the White House. Most recently, Mr. Hoare served as Deputy Chief of Staff of U.S. Customs & Border Protection, the component of DHS with overall responsibility for the security of our Nation’s borders and the largest law enforcement agency in the United States.
As Deputy Chief of Staff, Mr. Hoare was a key adviser to and member of Commissioner W. Ralph Basham’s senior staff and a principal deputy to the Chief of Staff with primary responsibility for overseeing the day to day operations and management of the Office of the Commissioner. Mr. Hoare helped oversee the establishment and subsequent management of the Office of the Executive Secretariat, responsible for managing the massive amounts of data, correspondence, and decision /policy memos that flow through an agency of over 57,000 employees and an annual budget of over $11 billion. Hoare led the overhaul and redesign of many of the business processes and systems that supported the Commissioner in terms of information flow, policy development, and preparation for significant events, hearings, or meetings. Hoare interacted regularly with all of CBP’s office in issuing policy direction and operational guidance, and advised the Commissioner on a wide range of issues, including trade, international affairs, and strategic communications. Prior to being named Deputy Chief of Staff at CBP, Mr. Hoare served as Special Assistant to the Commissioner.
Prior to CBP, Hoare served in the White House Chief of Staff’s Office, where he supported the West Wing operations of White House Chiefs of Staff Andrew Card and Josh Bolten, the Deputy Chief of Staff and other White House senior staff. Hoare worked most extensively for the Deputy Chief of Staff for Operations, supporting him in his role of overseeing the day to day operations of the White House, executing the President’s domestic and international travel, and revitalizing the modern-day, Post-9/11 Presidential support structure.
In 2005, Mr. Hoare served as Special Assistant to the Director of Events and Operations at the 55th Presidential Inaugural Committee (PIC). In this capacity, Hoare assisted the Director in leading a staff numbering over 300 personnel and overseeing a budget exceeding $25 million in the execution of all of the events and operations associated with the Presidential Inaugural.
Throughout his time in government, Mr. Hoare traveled extensively on behalf of the U.S. Government on official DHS delegations and in direct support of the President of the United States as a Presidential advance representative. His service on Presidential advance teams has taken him across the United States and to 5 continents on behalf of the U.S. Government and has included roles such as serving as the Deputy Lead for President Bush’s participation in the 2008 NATO Summit and his first visit to Saudi Arabia, his trip to Rwanda, and being selected for the team that planned and executed the President’s final trip to Baghdad, Iraq, one of only a handful of secret missions to a war zone in the history of the Presidency.